River Chase is a community of about 1,100 acre-plus lots off FM 306 on the north side of New Braunfels, developed from the late 1990s on, with a private park on the Guadalupe River where owners launch kayaks and keep the kids in the water all summer. The houses are custom builds from 1998 through the 2010s, mostly single-story stone-and-stucco Hill Country designs with large attics, long slab runs, and septic systems. Water comes from the community system and the Texas Water Company.
The ground is limestone on the hills, with the lots sloping toward the river corridor. The houses themselves sit well above the Guadalupe; the river park is what floods. The losses here are the ones a twenty-year-old custom home has: a water heater at the end of its life in a tall attic, a slab line that has been moving with the limestone since 1999, and a freeze break in a house whose owners were out of town.
This site routes River Chase homeowners to an independent local water damage provider by phone. The provider meters the long slab before writing a scope.
A warm stripe across a long tile hallway is slab leak water damage, and the acoustic search covers a lot of floor. A tank that rusted through in the attic is water heater leak cleanup. A line that split in February 2021 in an empty house is burst pipe water damage.
The community's river park and private roads are run by its property owners' association, which has rules about contractor access. River Chase sits outside the city limits, so permits come from Comal County, and the septic system is permitted there too. Tell the crew whether the water heater is in the attic or a mechanical closet when you call.
Call (830) 356-7502 and say what you found. We route the call to a local water damage provider serving River Chase.
Standing water pulled off tile, wood, and concrete in a New Braunfels house, then the first meter readings on every wall it reached.
Air movers and dehumidifiers set by the readings to dry slab-built walls and floors in Comal County's humid air.
Silt, contaminated water, and soaked materials removed from a house the Guadalupe or Comal reached, then dried and documented.
A warm floor, a spinning meter, and water wicking up the walls of a slab house on Comal County limestone or clay.
Cleanup after a supply line splits in an attic, a garage wall, or an exterior wall, including the freeze breaks of February 2021.
Drying for the ceilings, closets, and garages under a tank that rusted through on hard Edwards Aquifer water.
Finding the hidden line behind a high water bill or a damp patch before anyone cuts tile or drywall in a New Braunfels home.
A sagging or stained ceiling opened, dried, and repaired after the attic above it has been checked for the source.